Privacy Policy

1. Introduction

Thank you for using Pricelyst. This Privacy Policy explains how Pricelyst collects, uses, stores, protects and processes personal information.

Pricelyst operates as an independent digital comparison, discovery, advertising, pre-order and shopping assistance platform connecting users with trusted businesses.

2. Information We Collect

We may collect:

• Full Name
• Phone Number
• Email Address
• Delivery Address
• Product Searches
• Shopping Lists
• Product Images
• Order and Pre-order Information
• WhatsApp Communications
• Customer Support Requests
• Device Information
• Browser Information
• IP Address
• Cookie Information

3. How We Use Information

Information may be used to:

• Provide comparison services
• Process pre-orders
• Operate Pricelyst Errands
• Improve platform functionality
• Personalize user experiences
• Provide customer support
• Prevent fraud
• Comply with legal obligations

4. WhatsApp, Meta and Third-Party Services

Pricelyst may use services provided by:

• Meta Platforms Inc.
• WhatsApp Business Platform
• Google Analytics
• Advertising Partners
• Payment Providers
• Delivery Partners

5. Data Sharing

Pricelyst does not sell personal information. Information may be shared where necessary with:

• Retailers
• Advertisers
• Delivery Partners
• Service Providers
• Legal Authorities

6. Data Retention

Pricelyst retains information only as long as reasonably necessary to provide services, maintain records, comply with legal obligations and resolve disputes.

7. Data Security

Pricelyst implements reasonable administrative, technical and organizational safeguards to protect information.

8. User Rights

Users may request:

• Access to personal information
• Correction of personal information
• Deletion of personal information
• Withdrawal of consent where applicable

9. Data Deletion Requests

Users may request deletion of their personal information by emailing privacy@pricelyst.co.zw with the subject line: DATA DELETION REQUEST.

The request should include:

• Full Name
• Registered Phone Number
• Email Address (if applicable)

10. Account Deletion

Users may request complete account deletion. Upon successful verification:

• User profile information may be removed
• Marketing communications will cease
• Certain records may be retained where required by law, fraud prevention, financial record keeping or dispute resolution obligations

11. Children's Privacy

Pricelyst services are intended for users aged 18 years and older. We do not knowingly collect information from children.

12. Cross-Border Processing

Certain service providers used by Pricelyst may process information outside Zimbabwe. By using Pricelyst services, users consent to such processing where necessary to provide services.

13. Digital Mall Disclosure

Pricelyst operates as an independent digital mall and discovery platform. Pricelyst does not represent any retailer, advertiser, supplier or service provider listed on the platform unless expressly stated.

14. Changes to This Policy

Pricelyst may update this Privacy Policy from time to time. Updated versions will be published on the website.

15. Meta Data Deletion Instructions

Users may request deletion of information associated with their Pricelyst account by emailing privacy@pricelyst.co.zw with the subject line: DATA DELETION REQUEST.

Pricelyst will verify and process deletion requests in accordance with this policy and applicable laws.

16. Contact Information

• Privacy Requests: privacy@pricelyst.co.zw
• General Enquiries: info@pricelyst.co.zw
• Website: www.pricelyst.co.zw